Guides

Context
To better serve partners and content creators, LiveXYZ aimed to allow guides creation directly from the web platform. Partners—mostly targeting tourists—needed a way to craft curated experiences by adding venues and events, writing descriptions, and providing comments for each item. This feature extended LiveXYZ’s value as both a discovery tool and a content platform.
Design Challenge
  • Enable users to sign in and create accounts via the web, synced with the app.
  • Allow users to add venues and events to guides or saved lists efficiently.
  • Provide an intuitive interface for writing guide descriptions and adding contextual comments for each venue/event.
  • Ensure the feature supports partner content creation, while maintaining consistency with the app experience.
  • Integrate a system that allows easy content editing and updates without conflicts.
Solution Overview
  • Designed web-based account creation flows linked seamlessly to the app.
  • Developed user flows for guide creation, including adding venues/events and writing descriptions/comments.
  • Created wireframes and prototypes for partner testing and feedback.
  • Implemented content management guidelines to ensure partners could easily create, edit, and publish guides.
  • Tested flows extensively to ensure a smooth cross-platform experience.
Impact
  • Empowered partners to create high-quality guides for tourists directly from the web.
  • Streamlined content creation, reducing friction and increasing partner engagement.
  • Maintained consistency with the LiveXYZ app’s existing architecture and user flows.
  • Enabled scalable addition of future features like collaborative guides or social sharing.

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